Privacy Policy

Teleprompter: Voice & Video · Effective date: November 10, 2026

Teleprompter: Voice & Video is made by ÉMU (“we”). This policy explains, in plain words, what we collect, why, and what stays on your device. Questions: our support form.

What we collect

Linked to your account, used only to run the app.

• Account. Your email address, to create your account, sign you in and send account emails (sign-in codes, password reset). If you use Sign in with Apple and hide your email, we only receive an Apple relay address.
• Identifiers. A random account ID. A random installation ID created by the app, used to attach your subscription to your account (it is not your device’s advertising identifier). If you sign in with Apple or Google, the ID that provider gives us for your account.
• Scripts. Title, text and formatting, and where you stopped reading, so they are backed up and appear on all your devices.
• Settings. Your app settings (display, scrolling, voice), so they follow you on every device.
• Purchases. Subscription status and history: plan, renewal or end date, and transaction IDs from the App Store or our payment provider. Payment is handled by the App Store or our payment provider: we never see your card number or bank details.

Support messages

When you write to us through the support form, in the app or on this site, we receive your message, your email address so we can reply, and a few technical details that help us fix problems: app version, device model, system version, language and the reading mode you last used. Nothing else from your device.

How you found the app

On iPhone and iPad, when the app is first opened, it asks Apple for an anonymous attribution token and sends it to our server. Our server sends only that token to Apple, which tells us whether the install came from an Apple Ads ad on the App Store and, if so, the campaign, ad group, keyword and ad identifiers, the App Store country, and whether it was a first download. Apple doesn’t tell us who you are, the app never asks to track you, and it never reads your device’s advertising identifier. We keep this with the app installation and, once you sign in, with your account, only to know which of our ads bring subscribers.

Voice recognition

In Voice mode, the app listens to follow your place in the script. When your device can recognize your language by itself, everything happens on the device. Otherwise, the audio goes to your system’s speech service to be transcribed: Apple on iPhone, iPad and Safari, Google in Chrome. Their privacy policies apply. Your audio and what you say never go to our servers, and we never store them.

Camera and videos

The camera shows you behind the script and records your takes. Videos stay in the app on your device. They go to your Photos library only when you choose to: the app can add to Photos but cannot read it. The microphone also records sound with your videos. We never receive the image, the sound or your videos.

What we don’t collect

Audio, voice recordings or transcripts. Videos, photos or the camera image. Location, contacts, browsing history, health data. Usage analytics or crash reports.

How long we keep data

• Account data, scripts and settings: as long as your account exists.
• Support messages: 12 months after our last exchange, then deleted.
• Sign-in codes and sessions expire on their own.
• Purchase records: kept as long as the law requires, for accounting.

Deleting your account

• In the app: Settings › Account › Delete account.
• After deletion, you can no longer sign in. Your email address, sign-in identities (Apple, Google) and sessions are erased, and we revoke Sign in with Apple. Records of past purchases are kept, without your email or name, for accounting, legal obligations and fraud prevention.
• Deleting your account automatically cancels a web subscription. It does not cancel an App Store subscription: cancel it in your Apple account settings.
• Uninstalling the app removes the videos stored on your device.

Your rights

We use your data to provide the service you signed up for, and keep purchase records because the law requires it. You can ask to access, correct, export or delete your data, or object to its use, through our support form. We answer within one month. If you live in the EU, you can also contact your data protection authority (in France, the CNIL).

Security

Data travels over HTTPS. On iPhone and iPad, sign-in tokens are kept in the iOS Keychain.

Children

The app is not directed to children under 13, and we don’t knowingly collect their data.

Changes

If this policy changes, we will update this page and the date above.

Contact

ÉMU · our support form